Supercuts Reviews
(Rated by 7 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.5
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.7
- Customer Service4.8
- Price & Quality4.3
- Good Value5.0
- Return Policy4.3
Recent Customer Reviews (7)
Daniel Mendosa
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Genevieve Bass
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Brooke Khan
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Betty Thomas
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Luca Cunningham
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Maximilian Werner
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Geoffrey Alexandre
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Supercuts Pricing
Supercut
$15 - $25
Supercut II
$20 - $30
Supercut III
$30 - $40
Supercut Jr.
$13 - $18
Supercut Sr.
$16 - $22
Hair Wash
$15 - $30
Hair Smoothing and Straightening
$75 - $400
Hair Color
$35 - $80
Facials
$50 - $85
Threading
$8 - $30
Makeup Services
$30 - $100
Payment Methods
Accepted Payment Options:
Prices for items on Supercuts.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Supercuts credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Supercuts Pros & Cons
Pros
1
Affordability: Supercuts is known for offering cheap haircuts, making it an attractive option for those on a budget.
2
Easy Location: Supercuts has numerous locations, often in strip centers, making it convenient for customers to find a salon near them.
3
Stylist Availability: Many customers appreciate the ease of booking a stylist without needing an appointment, which is a significant advantage for those with busy schedules.
CONS
1
Customer Service: The majority of customers are dissatisfied with the customer service, citing issues with rude staff and unprofessional behavior.
2
Quality of Service: There have been complaints about inconsistent quality of service, with some customers receiving subpar haircuts and color treatments.
3
Price Level: Despite being affordable, some customers feel that the price level is high, especially when compared to the quality of service received.
4
Refund Issues: There have been instances where customers have requested refunds for issues with their haircuts, but these requests have not always been handled promptly or professionally.
Supercuts Features and Benefits
Features
Haircuts for Men and Women
Offers haircuts for both men and women, ensuring a wide range of styles and options.
Supercuts Rewards Loyalty Program
Allows guests to earn points on spending and redeem them for rewards such as dollars off services or free haircuts.
Earning Points
Earn one point per dollar spent on all services and retail products, plus 50 welcome points upon enrolling.
Redeeming Rewards
Redeem points for $5 certificates (100 points), $10 certificates (200 points), and free haircuts (400 points).
National Brand Consistency
Maintains consistent brand promise across all locations for a 'fresh look' and 'sharp' haircut regardless of location.
Efficiency and Simplicity
Perfected 20-minute haircut service with options from budget-conscious to more tailored experiences.
Trained Stylists
Highly trained stylists use top-notch tools for precise cuts that promote hair growth and health.
Expert Techniques
Skilled in layering, texturizing, precision cutting, and point cutting to tailor style to face shape and lifestyle.
Affordable Haircuts
Haircuts starting at just $14.00, providing an affordable option.
Clear Brand Promise
Consistent execution of 'fresh' and 'sharp' haircuts builds customer trust and loyalty.
Local Marketing Flexibility
Regional support enables campaigns adapted to unique local market needs.