(4.5 / 5)7+ Ratings

Supercuts Reviews

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Overall Rating

4.5
7 Reviews
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About Supercuts

Supercuts.com is the official website of Supercuts, a hair salon franchise with over 2,400 locations across the United States. The website allows users to find a salon near them, check wait times, and even check in online for appointments. It also features the Supercuts Mobile App, which provides one-tap access to booking a haircut and choosing a stylist.

Supercuts Pros & Cons

Pros:

  • Affordability: Supercuts is known for offering cheap haircuts, making it an attractive option for those on a budget.
  • Easy Location: Supercuts has numerous locations, often in strip centers, making it convenient for customers to find a salon near them.
  • Stylist Availability: Many customers appreciate the ease of booking a stylist without needing an appointment, which is a significant advantage for those with busy schedules.

Cons:

  • Customer Service: The majority of customers are dissatisfied with the customer service, citing issues with rude staff and unprofessional behavior.
  • Quality of Service: There have been complaints about inconsistent quality of service, with some customers receiving subpar haircuts and color treatments.
  • Price Level: Despite being affordable, some customers feel that the price level is high, especially when compared to the quality of service received.
  • Refund Issues: There have been instances where customers have requested refunds for issues with their haircuts, but these requests have not always been handled promptly or professionally.

Supercuts Coupon & Discount Codes

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Supercuts Customer Reviews (7)

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Daniel Mendosa
Daniel Mendosa
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Jul 12, 2024
Genevieve Bass
Genevieve Bass
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Jul 11, 2024
Brooke Khan
Brooke Khan
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Jul 11, 2024
Betty Thomas
Betty Thomas
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Jul 8, 2024
Luca Cunningham
Luca Cunningham
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Jul 7, 2024
Maximilian Werner
Maximilian Werner
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Jul 7, 2024
Geoffrey Alexandre
Geoffrey Alexandre
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Jul 6, 2024

Supercuts Customer’s Q&A

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Supercuts Features and Benefits

Key Features and Benefits of Supercuts:

  1. Haircuts for Men and Women:

    • Variety of Services: Supercuts offers haircuts for both men and women, ensuring a wide range of styles and options.
  2. Loyalty Program:

    • Supercuts Rewards: The first-of-its-kind loyalty program allows guests to earn points on their spending and redeem them for rewards such as dollars off services or free haircuts.
    • Rewards Structure:
      • Earning Points: Guests earn one point per dollar spent on all services and retail products. They also receive 50 welcome points just for enrolling.
      • Redeeming Rewards: Points can be redeemed for various rewards, including $5 certificates (100 points), $10 certificates (200 points), and free haircuts (400 points).
  3. Brand Consistency:

    • National Brand Consistency: Supercuts maintains a consistent brand promise across all locations, ensuring that customers receive a "fresh look" and "sharp" haircut regardless of the location.
    • Efficiency and Simplicity: The brand's formula, perfected over 40 years, includes a 20-minute haircut service that allows customers to choose from budget-conscious to more tailored experiences.
  4. Professional Haircare Experience:

    • Trained Stylists: Supercuts employs highly trained stylists who use top-notch tools to ensure precise cuts that promote hair growth and health.
    • Expert Techniques: Stylists at Supercuts are skilled in various techniques such as layering, texturizing, precision cutting, and point cutting to achieve a tailored style that complements the customer's face shape and lifestyle.
  5. Affordable Pricing:

    • Affordable Haircuts: Supercuts offers haircuts starting at just $14.00, making it an affordable option for customers.
  6. Customer Engagement:

    • Clear Brand Promise: Supercuts consistently executes its brand promise of "fresh" and "sharp" haircuts through a well-defined delivery model and local marketing, ensuring customer trust and loyalty.
  7. Local Marketing Flexibility:

    • Adaptability: Supercuts' regional marketing managers provide on-the-ground support to local franchisees, allowing them to create new campaigns that adapt to the unique needs of each local market.

Supercuts Pricing

Supercuts offers various haircut services with the following price ranges:

  • Supercut: A basic haircut with a Hot Towel Refresher, typically priced between $15 to $25 for adults.
  • Supercut II: Includes a haircut, shampoo, and conditioner, priced between $20 to $30.
  • Supercut III: Includes a haircut, shampoo, conditioner, and blow dry, priced between $30 to $40.
  • Supercut Jr.: For children 12 and under, priced between $13 to $18.
  • Supercut Sr.: For seniors 65 and up, priced between $16 to $22.

Additional services include:

  • Hair Wash: Prices range from $15 to $30 depending on the service.
  • Hair Smoothing and Straightening: Prices range from $75 to $400 depending on the treatment.
  • Hair Color: Prices range from $35 to $80 for basic color services.
  • Facials: Prices range from $50 to $85 depending on the type of facial.
  • Threading: Prices range from $8 to $30 depending on the service.
  • Makeup Services: Prices range from $30 to $100 depending on the service.

For more detailed pricing, it is recommended to check with your local Supercuts as prices may vary by location.

Supercuts FAQs

FAQ

Supercuts Alternatives

The top 10 alternatives to Supercuts.com, based on various sources, include:

  1. BooBooksy - Known for booking beauty services like hairdressing, manicures, and spa treatments.
  2. Great Clips - Specializes in men and boys’ haircuts with a championship experience.
  3. Sport Clips - Focuses on sports-themed haircuts and has a strong presence in the market.
  4. Squareup.com - Offers tools and solutions for businesses, including those in the beauty industry.
  5. Shop.app - A platform for finding and tracking products, earning rewards, and discovering brands.
  6. Fash.com - A competitor with a significant number of visits and a lower bounce rate.
  7. Sweet & Sassy - Operates in the Personal Services & Franchises industry, offering similar services to Supercuts.
  8. Sola Salon - A salon chain that competes with Supercuts in the hair salon market.
  9. Fantastic Sams - Another salon chain that offers a range of hair services.
  10. Costcutterssalons - A salon chain that competes with Supercuts in terms of pricing and services.

These alternatives are ranked based on their similarity in services, customer ratings, and market presence.

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